Shipping policy

 

Last updated: September 4, 2026

We pack Monthly Mail Club orders with care and prepare each edition around a specific Jewish month.

SHIPPING DESTINATIONS

We currently ship within the United States only. International shipping is not available at this time.

SHIPPING COST

Standard shipping within the United States is free unless a different shipping charge is clearly displayed at checkout before you place your order.

ORDER PROCESSING

Orders are prepared in the order they are received. When a product page lists a launch-specific shipping date, that date applies to that edition.

The first Tishrei edition is scheduled to begin shipping Tuesday, September 8, 2026.

Monthly subscription editions are prepared and mailed separately throughout the year. A prepaid yearly purchase includes twelve separate monthly deliveries; the twelve planners are not shipped together.

SHIPPING CONFIRMATION

You will receive an email when your order has been prepared for shipment. If tracking is available for your mailing, the tracking information will be included in that email.

DELIVERY ESTIMATES

All processing and carrier delivery dates are estimates and are not guaranteed. Shabbos and Yom Tov schedules, weather, carrier delays, address problems, and circumstances outside our control may affect delivery.

If we learn that we cannot ship an order within the timing communicated for that edition, we will contact you with an update and any available options.

SHIPPING ADDRESSES

Please review your shipping address carefully before placing your order.

If you notice an address mistake, email inbox@thedailytea.org as soon as possible and include your order number. We will try to correct the address, but we cannot guarantee that changes can be made after an order has entered fulfillment.

Customers with monthly subscriptions or prepaid yearly deliveries are responsible for updating their address before a future edition is prepared.

MISSING OR DELAYED MAIL

Tracking may take time to update after a label is created. If your package is marked as delivered but you cannot find it, please check with household members, neighbors, your building’s mail area, and the carrier.

If the package still cannot be located, email inbox@thedailytea.org with your order number so we can review the situation.

DAMAGED PACKAGES

If an item arrives damaged, email inbox@thedailytea.org within seven days of delivery. Include your order number and clear photographs of the item and packaging.

Please see our Refund Policy for information about damaged or incorrect orders.

CONTACT

Questions about shipping may be sent to inbox@thedailytea.org. We usually reply within two business days. Responses may take a little longer around Shabbos and Yom Tov.