Refund policy

Last updated: September 4, 2026

ALL MONTHLY MAIL CLUB PURCHASES ARE FINAL SALE.

Each planner is dated, printed in limited quantities, and prepared to arrive for a specific Jewish month. Because its usefulness depends on that timing, we do not accept returns or exchanges and do not issue refunds for change of mind, unused planners, missed planning time, accidental purchases, or an edition that has already been charged and prepared.

ONE-TIME PURCHASES

One-time planner purchases are final sale once the order is placed. They cannot be returned, exchanged, or refunded.

MONTHLY SUBSCRIPTIONS

You may skip or cancel future monthly renewals before the next charge is processed.

Canceling a monthly subscription stops future renewal charges. It does not cancel or refund an edition that has already been charged, prepared, or entered fulfillment.

If your cancellation request is submitted before the next charge but has not yet been processed, we will use the time the request was submitted to determine whether it applies to that renewal.

PREPAID YEAR

The prepaid yearly option is one purchase that reserves twelve monthly editions, mailed separately throughout the year.

The full amount is paid at checkout. The prepaid year does not automatically renew.

Because the twelve editions are reserved as part of one purchase, the prepaid yearly option is final sale and cannot be canceled, returned, or refunded after the order is placed.

MUGS, BLANKETS, AND OTHER ADD-ONS

Unless a product page clearly states otherwise, mugs, blankets, and other items purchased with the planner are also final sale.

DAMAGED, DEFECTIVE, OR INCORRECT ORDERS

A damaged item, manufacturing defect, or fulfillment mistake is not treated as a return.

Please inspect your order when it arrives. If an item is damaged, defective, or different from what you ordered, email inbox@thedailytea.org within seven days of delivery.

Please include:

• Your order number
• A description of the problem
• Clear photographs of the item and packaging

When replacement inventory is available, we will replace the affected item. If replacement inventory is unavailable, we will provide another appropriate remedy.

LEGAL RIGHTS

Nothing in this policy limits any rights or remedies that cannot legally be excluded. Where applicable law requires a refund, replacement, cancellation, or other remedy, we will comply with that requirement.

CONTACT

Please email inbox@thedailytea.org before ordering if you are unsure which purchase option is right for you.

Except where required by applicable law, all sales remain final.